Sales Tax & Shipping

Do you charge sales tax?

We collect sales taxes for select US states. If you see a tax amount listed on the last checkout screen and have a valid Tax Exempt form or Resale Certificate for the ship-to state, we can add it to your account to make sure we do not collect state tax on your purchases. Give us a call or email prior to ordering or just place the order and we will remove the tax prior to shipping your order.

If you have previously placed your order online, please write your order number on the top of your tax exempt form and either fax it to us at 541-245-2988 or email it to The tax exempt form must be received within 30 days of order. All received tax forms are verified with the corresponding state tax authority.


Most items we sell are shipped via UPS. ALL ITEMS SHIP FULLY INSURED AGAINST FREIGHT DAMAGE. Large items (such as commerical fans and large HRVs) must be shipped via truck freight. However, we are happy to make any arrangements that are required.

To determine transit time see the ship time maps on the individual product pages or give us a call. We ship from multiple warehouses.

Canadian Orders

We love orders from our Canadian friends! Please add the items your would like to purchase to your basket and do a standard checkout/purchase. Shipping costs will NOT be shown during checkout. We will advise and bill you the ACTUAL cost of the shipment once it is available from UPS/USPS. Please note that additional charges such as duties and Canadian taxes may apply (typically collected by UPS/USPS during delivery). Our default shipping service is UPS but we will ship US Postal Service (USPS) on request . Please note your preferred shipping method during checkout or give us a call at 888-855-7229.